1. Contact us for pickup or post to us
  2. Confirm the test result
  3. Payout to your nominated account

*Price match: we may match the best price in the market, but please understand others may have differences in testing standards and result in a substantially lower payout rate.

**Timeframe: Usually around 3-5 Business days. If you have not received your results within this timeframe, please contact us, and we will expedite your request.

***Minimum quantity: However, if you ship more than $300.00 in value, we provide the shipping label for free or deduct your shipping cost from your payout.